Technical Support Engineer

£30000 - £40000/annum
08 Jun 2017
08 Jul 2017
Contract Type
Full Time
Technical Support Engineer Fleet - £40k

Excipion are pleased to be working with an award winning ISP in their search for skilled staff to keep up with company growth. Based in Fleet and operating across London and the South East, they are renowned for their high levels of customer service and being a fantastic place to work.

We are looking for an energetic, personable and enthusiastic engineer to deliver a high quality support and provisioning service. You will combine excellent customer service with a broad range of hosting and connectivity skills and preferably some formal qualification e.g. VMware VCP, CCNA etc.

The Technical Support Engineer will work closely with the rest of the team to provide outstanding support to our large and varied customer base which will involve some shift work. Reporting directly to the Senior Network Engineer, you will be developing, implementing and maintaining our technical services, and provide guidance and support to further develop those around you.

You should be experienced in some of the below areas, and have a keen and self-starting attitude to continue learning about new technologies:

Technical Skills:

* VMware and vSphere experience, preferably a current VCP
* IP networks, basic configuration experience of Cisco or Juniper routers, switches and firewalls to CCNA standard
* Windows Server 2008/2012, SQL along with storage experience (SAN, EqualLogic, EMC VNX)
* Linux, PHP, MySQL experience along with other ISP services such as DNS (BIND), Radius (FreeRadius)

Personal and Communication Skills:

* Good listening and comprehension skills
* An open and clear communicator, both written and verbal
* Excellent technical knowledge and interest with strong analytical skills
* Willing to update your own knowledge and skills and those around you

Reasoning and Problem Solving:

* Solid understanding of how systems and technologies interrelate with each other
* Service orientated approach, providing prompt and efficient customer service
* Recognising issues and reacting quickly and effectively to resolve them

The company offers a generous salary commensurate with experience as well as pension, great workplace, great facilities, training and other benefits.

For more information, hit apply now or contact Joe on

Technical Support Engineer Fleet - £40k

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