IT Support Technician

Accept Fusion
£18000 - £22000/annum company pension + company bonus
08 Jun 2017
08 Jul 2017
Contract Type
Full Time
Our Sheffield based client is a premium supplier of high integrity forged products to quality markets globally. They have created a fully integrated metals service centre which has grown to be a leading provider of open-die quality forgings, making safety critical components in service conditions from the deepest oceans to outer space. Our flexibility and scale of operations means that they can provide both highly specialised "one-off" forgings as well as volume production.
We now have an exciting opportunity for an IT Support Technician to join them where you will participate in continuous improvement projects across the site that require IT advice and support.
Within the role, you will be responsible for the IT support, both remotely, face to face and over the phone. Setting up and maintaining IT access for all users and liaising with external IT support as required, you will be responsible for the maintenance of IT systems and infrastructure across both sites as well as advising on security and maintaining secure network. Upgrading, purchasing and replacing IT hardware (mostly PC's, printers and monitors) where needed, you will provide advice and support on the use of mobile devices, printers, Microsoft Office, Microsoft Dynamics NAV and Office 365.
We are looking for someone who has previous experience in IT support and of maintaining IT infrastructures and systems. With a good working knowledge, particularly of Microsoft Dynamics NAV, but also of Office 365, excel reporting and Jet reports, you will be a good communicator and able to relay complex information in user friendly terms.
A driving licence would be an advantage as there may be an element of travel required between the two sites.
In return we offer a competitive salary, company pension, 33 holidays (including Bank Holidays) + Company bonus.

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