Field Service and Support Technician

Bond Recruitment
Poole, Dorset
08 Jun 2017
08 Jul 2017
Contract Type
Full Time


Bond Recruitment is currently recruiting for a FIELD SERVICES AND SUPPORT TECHNICIAN to join an expanding team

The company: is a well-established company founded in 1989 that sells branded digital printers & printing systems globally via an international distributor channel in approximately 80 countries. they also have subsidiary offices in USA& Australia.The role and responsibilities:We are looking for a field installation, service and support technician / engineer to be based in our Poole head office.The role will be responsible for:º Gaining a thorough technical understanding of all of our productsº Installing new products at customer's siteº Servicing and fixing products both at customer site or product returned for fixing in our service departmentº Providing support to customers via telephone / apps as appropriateThe right candidate will have a real opportunity to grow their experience and career with the opportunity to travel overseas.Additional Information ?20,000 - ?28,000 pa plus benefits that include a holiday entitlement, training and Company Pension Plan. Lap top and Mobile phonePersonal specification:The ideal candidate will have a good practical knowledge of printers and / or copiers. This knowledge and experience required will probably have been gained either through:a) working for a printer / copier dealership or distributorb) or through working within - or for - a manufacturer of printers and / or copiersc) working in a larger organization installing and servicing and supporting a fleet of printersº A good practical and technical understanding of printers and / or copiersº Enjoys using and understanding new technologyº A sense of urgency and focus when requiredº Good telephone mannerº Good listenerº Good verbal communicationº A good working knowledge of Microsoft Outlook, Word and Excelº Knowledge of some graphics software would be an advantageº The candidate must be willing to travel and be away from home on occasionsº The position will also provide the opportunity to travel overseas in the futureº A car, full car driving license and passport is essential