Intermediary Support Officer

Recruiter
OneFamily
Location
Brighton, East Sussex
Salary
18000.0000
Posted
08 Jun 2017
Closes
08 Jul 2017
Contract Type
Permanent
Hours
Full Time

OneFamily are recruiting for an Intermediary Support Officer who will join our central Brighton office. This person will be primarily responsible for pre and post-sale administration of the policies sold through the Intermediary Financial Advisors, health brokers and 3rd party partnerships.

Purpose of Role:

You will primarily be responsible for pre and post-sale administration of the policies sold through the Intermediary Financial Advisors, health brokers and 3rd party partnerships. You will be the primary point of contact with the Key Account Manager (KAMS) and Intermediaries direct both by telephone and written correspondence on our increasing range of financial products.

Skills, knowledge & experience:

The successful candidate will have:

  • good level of education, CFP1 and Foundation Product Knowledge being desirable

  • good customer service skills

  • excellent written and verbal skills

  • ability to work to strict deadlines and under pressure

    You will be able to demonstrate:

  • excellent organisational skills

  • excellent communication skills, both verbal and written

  • excellent time management skills

  • effective at prioritizing tasks

  • excellent attention to detail

    We are looking for someone who:

  • is highly customer-focused

  • is a good team player

  • displays a positive "can do" approach

  • takes and accepts ownership of tasks

  • is enthusiastic

In return we offer:

Competitive salaries

Relaxed dress code

25 days paid holiday, plus bank holidays

Generous bonus scheme

Excellent voluntary benefits scheme

Healthcare and life assurance

Pension contributions

Enhanced maternity, paternity and adoption leave

Staff Introduction scheme

Life Assurance

Reward & Recognition schemes

Leadership programmes

If we sound like a company you’d like to work for- then please get in touch and request the full job description!