Shipping Inside Sales Representative

First Choice Staff
London, South East England
08 Jun 2017
08 Jul 2017
Contract Type
Full Time

Inside Sales Representative

The role of inside sales is to engage, manage and develop our customers portfolio in line with company goals and directives. The role will require a large amount of telephone sales work, and will require a proactive and reactive communication with existing and new customers. this role would suit someone who is fast paced, enjoys selling and is achievement oriented.

Primary Accountabilities:

 Proactive sales calls and account development via telephone

 Accurate and timely rate quotations, both verbal and written

 Management and maintenance customer accounts

 Identifying and securing of new business

 Ensure customer enquiries are responded professionally and in good time

 Target specific accounts and lines of business and implement specific rating policies in line with corporate guidelines

 Negotiating of GRI, Local Surcharge and Credit application to the benefit of our client.

 Regularly appraise management of competitor’s activities and/or developments and innovations in the market

 Handling of sales leads as required Liaison with customer service department

 Response and follow up of overseas sales leads

 To develop a good working knowledge and understanding of the IT systems that our client employs including but not limited to CRM

 To be fully conversant with the range of services that our client offers including but not limited to E-Commerce products

 Ensure compliance with legal and regulatory bodies and the company code of ethics

Key Skills and Attributes

 Good knowledge of shipping industry desirable.

 Strong drive for results mandatory.

 Customer Focused.

 Good relationship builder.

 Should possess strong written and verbal communication skills.

 Should demonstrate a strategic and flexible approach.

 Team Player

 Computer literature: Good all round knowledge of Microsoft Office suite

 Enthusiastic