Shipping Inside Sales Representative
Inside Sales Representative
The role of inside sales is to engage, manage and develop our customers portfolio in line with company goals and directives. The role will require a large amount of telephone sales work, and will require a proactive and reactive communication with existing and new customers. this role would suit someone who is fast paced, enjoys selling and is achievement oriented.
Proactive sales calls and account development via telephone
Accurate and timely rate quotations, both verbal and written
Management and maintenance customer accounts
Identifying and securing of new business
Ensure customer enquiries are responded professionally and in good time
Target specific accounts and lines of business and implement specific rating policies in line with corporate guidelines
Negotiating of GRI, Local Surcharge and Credit application to the benefit of our client.
Regularly appraise management of competitor’s activities and/or developments and innovations in the market
Handling of sales leads as required Liaison with customer service department
Response and follow up of overseas sales leads
To develop a good working knowledge and understanding of the IT systems that our client employs including but not limited to CRM
To be fully conversant with the range of services that our client offers including but not limited to E-Commerce products
Ensure compliance with legal and regulatory bodies and the company code of ethics
Key Skills and Attributes
Good knowledge of shipping industry desirable.
Strong drive for results mandatory.
Good relationship builder.
Should possess strong written and verbal communication skills.
Should demonstrate a strategic and flexible approach.
Computer literature: Good all round knowledge of Microsoft Office suite