Call Handler / Customer Service

Location
Knutsford
Salary
£18000 - £22000 per annum
Posted
13 Jan 2017
Closes
10 Feb 2017
Ref
00063281
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Customer Service
Contract Type
Permanent
Hours
Full Time
This ambitious and growing wealth management firm is looking for Call Handlers to join their rapidly growing company. This role will include large amounts of phone work and ideally requires a background in Financial Services.

This position is either temporary or permanent. Basic salary of £18,000 - £22,000 plus lucrative Bonus scheme.

Typical duties and responsibilities:

- Calls to warm leads (generated from advertising campaigns)
- Assisting customer with completion of the applications
- Taking inbound calls from new customers
- Acting as the first point of contact between customers and the company

For this position you must be able to display the following skills:

- An outgoing and likeable nature - ability to build rapport on a daily basis
- A professional approach to work
- Strong attention to detail
- Great written and verbal communication skills
- The ability to work well under pressure and within a fast paced environment
- A good level of education, to at least A-Level standard

FCA experience is ideally required along with confidence, a provision of the highest level of customer service and a drive to succeed. This fantastic opportunity is located 1 mile from Knutsford train station with free onsite parking.

Excellent Career Prospects

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