Customer Services Advisor

Location
Peterborough
Salary
£15120 - £21120 per annum
Posted
10 Jan 2017
Closes
07 Feb 2017
Ref
00063161
Contact
Recruitment Genius Ltd
Sector
Healthcare
Function
Customer Service
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
Are you looking for a change of direction in your career?

Have you ever thought about working in customer service/sales?

Does offering great service comes naturally to you and are you willing to go the extra mile to ensure all of your customers are completely satisfied?

Do enjoy the thrill of selling a great product and knowing that you will also help change people's lives for the better?

If this sounds like you then you are what this company is looking for.

This company is the leading specialist provider of Refractive Eye Surgery in the UK, and have been successfully changing the lives of thousands of people over the last 25 years by providing the very best products, service and customer experience.

They are currently looking for suitable candidates to join their existing team based in Peterborough, Cambridgeshire.

A generous salary of £15,120 - £21,120 OTE per annum is offered.

The role includes managing inbound calls, assisting customers in booking their consultation and treatment appointments and providing advice and support.

The role also includes making outbound calls to customers who have enquired through the website as well as following up existing enquiries on the existing database.

The ideal candidate will
- have exceptional oral and written communication skills
- be proactive and enthusiastic
- be passionate about offering the very best customer service

Experience in a medical or optical environment is desirable but not essential as full training will be provided. Full time hours are 40 per week, on a Monday to Sunday shift system. You may also be required to work the occasional bank holiday.

Benefits include a generous, achievable bonus scheme and a comprehensive Employee Benefits Package (including Simply Health cover).

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.