1st / 2nd Line IT Support Technician

£25000 - £30000 per annum
10 Jan 2017
07 Feb 2017
Recruitment Genius Ltd
Contract Type
Full Time
This small IT consultancy business based in Hampton, Middlesex is looking for a talented all round IT professional to join their expanding team. Their team is passionate, hardworking and fun loving individuals. They want an individual who has a great work ethic and can deliver outstanding customer service and push beyond customer expectation.

They promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and by weekly site visits. They will develop project skills and ultimately become responsible for IT projects based on client's needs.

Please apply if you have the following experience:
- Outsourced IT support (for multiple companies) experience at least 2 years
- Excellent communication skills (high standard of written and spoken English)
- Excellent Customer Service skills

Must have Technical Support Experience
- Desktops - all operating systems, Windows 7, 8, 10
- Active Directory Administration (2008, 2012)
- Microsoft Office 365 Administration
- Exchange Administration (2007, 2010)
- iPhones/iPad/Smart phone
- Hardware support of Desktops / Printers

Nice to have
- Cisco/Meraki
- Labtech/ConnectWise

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