Administration and Support

Location
Dorking
Salary
£24000 - £26000 per annum
Posted
06 Jan 2017
Closes
03 Feb 2017
Ref
00063029
Contact
Recruitment Genius Ltd
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
This is an opportunity to join a small web design agency with a proprietary platform targeted towards the automotive industry.

They are currently looking for someone with strong IT skills to join their vibrant and varied team in an expanding digital media agency based in Dorking, Surrey. They specialise in web development and digital marketing within the automotive industry and their clients include local, national and even global industry leaders as they help to develop a variety of online and marketing solutions for them.

With 100's of active clients and a growing portfolio of products and services, they require another proactive, dependable and customer focused member of staff to help support our existing infrastructure and customer service team.

As much as training for all aspects of the job will be provided, the role requires a candidate with a strong IT skillset and any web-based experience will be very beneficial as they will be working closely with the web development and online marketing team as well as providing general site administration and customer care.

Duties will include (training provided):

- General customer support, such as taking and reacting to queries and managing minor technical issues across our web sites
- Updating web site content using our content management system
- Setting up customer emails and providing support
- Managing minor platform specific issues
- Testing and documenting issues with pre-released web sites and products
- Assisting on social media and other online marketing needs
- Managing relationships with our partners and providers
- General office administrative needs

They are a completely online-focused company and our services, products and partnerships reflect this. For this reason, as well as being able to manage your time and workload effectively, any knowledge in web development, online design, marketing or site management will be of great advantage.

However, above all else they are looking for someone friendly, with good customer service skills who can be a safe pair of hands for the wide variety of support and administrative needs that occur on a daily basis.

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

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