EPoS Field Support Engineer

£24000 - £26000 per annum
05 Jan 2017
02 Feb 2017
Recruitment Genius Ltd
Contract Type
Full Time
Job Location: Field Based, National but should be based around the areas of South East/Oxford/Milton Keynes/Reading/London

Salary/Package: Basic up to £26,000 per annum (+overtime + oncall) + mobile phone + van + pension + private health Care D.O.E.

**Must be familiar with London and surrounding areas, you will be in London Several times a week so you will be familiar with the parking and logistics knowledge of London.** Time will be spent in London a few days a week and can be National a few days also, but predominately London. You must be able to work in London a few days a week.

Company Information:
Specialist high tech (EPoS) company with a highly successful product range and 1500+ customers across the UK is growing rapidly and they are seeking a highly motivated field support engineer to join their support team in delivering onsite support to their customers.

You will require excellent customer service and technical ability with a desire to work hard and deliver an outstanding level of service to their customers.

Main Responsibilities:

- Onsite break/fix support for both EPoS hardware and EPoS software faults
- Onsite EPoS Installation
- Be proactive in troubleshooting and diagnosing problems

Skills & Knowledge:

- Friendly manner & first class communication skills with the ability to learn fast
- A 'can-do' attitude towards customers and a high level of organisational skills
- Software skills - Excellent knowledge of Windows, Windows services, and networking principles (DHCP/routing/wireless 802.11) including building and configuring.
- Hardware skills - troubleshooting both PC based PoS hardware, PoS Printers, and handheld devices.
- Possible 1 week in 3 work weekends with days in lieu / out of hours support (both with additional pay)
- Experience in providing IT and/or EPoS support is essential
- Full driving licence is required

This is an excellent position for someone who is looking to join a team orientated and vibrant company with a great package. They look forward to hearing from you.

Salary GBP 24000 - 26000 Annual Salary
Experience Required 2+ years
Job Type Permanent, Full Time

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

Apply for EPoS Field Support Engineer

Already uploaded your CV? Sign in to apply instantly

All answers are required


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on Independent Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.