Senior Manager ‐ Central Collection Operations Team

London (Central), London (Greater)
04 Jan 2017
01 Feb 2017
Contract Type
Full Time

A leading Global Financial Institution is seeking to employ a Senior Manager ‐ Central Collection Operations Team, based in London.

Hours 35 per week/permanent.

Competitive salary offered.

The role holder will lead development of Global Collection Standards and ensure proper implementation across the Regions and Countries supported by Group Collections. They will perform Strategic Global oversight of collections effectiveness and performance to include contact channels, internal and external operations and Operational risk. The individual will manage and assist in directing the Central Operations function within Collections as a Subject Matter Expert and lead and direct enhanced 1st Line of defence Health Checks to ensure Group Standards are at expectation and acceptable 1st line of defence infrastructure is evident and in place. They will be responsible for overall Collection performance results, implementation of established strategies, adherence to policies and procedures and improvement initiatives. 

The successful candidate will be a graduate and will have the following:

  • Experience in a high volume Collections production environment
  • Experience and knowledge in 3rd Party Management
  • Previous managerial experience required leading successful teams


Closing dates for application: 1st February 2017

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