Assistant Property Manager

£20000 - £25000 per annum
23 Dec 2016
20 Jan 2017
Recruitment Genius Ltd
Public Sector
Contract Type
Full Time
Are you an analytical individual with fantastic attention to detail and an enthusiastic and positive attitude? Do you have experience in Property Management, Surveying or Lettings? Are you looking to take the next step to begin a career with progression and training opportunities?

This award winning Property Management company require a driven and organised individual to join their Estate Management team. This position is perfect for candidates looking to build their career in the Property Management sector and progress to a full Estate Manager.

This is a key role in their Estate Management team. You will work in partnership with the Estate Managers to ensure they consistently deliver a high standard of performance (achieving their KPIs) and achieve customer satisfaction. The role has 2 key parts: performing frontline communication with their customers (eg. resolving day to day queries and sending correspondence) and reactive maintenance management.

This Property Management company specialises in the ongoing management of large residential developments, including the effective administration of +£20m of client service charge budgets. With a Head Office based in Cambridge and with offices in London, Bracknell and Nottingham, they work across East Anglia, London, the Home Counties, the South and East Midlands, and has plans for further growth. The Group also consists of separate Facilities Management and Legal businesses, employing over 185 people. The organisation prides itself on a commitment to excellence and customer service.

Key Criteria:

- Customer relationship management: Previous 'frontline' contact with customers is essential.
- Systems: Prior experience with software systems such as database management and ordering/invoicing is essential.
- Contractor management: Prior experience with managing contractors is highly desirable.
- Excellent time management, prioritisation and project management skills.
- Excellent communication skills: good letter writing, telephone manner and ability to brief third parties when required (eg. contractors)
- Excellent people skills: an ability to empathise and resolve issues effectively.
- Excellent computer skills: proficient in all Microsoft programmes and competent in mail merging. Knowledge of Qube would be an advantage.
- Good commercial skills: demonstrate commercial nous and a 'value for money' approach.

Role - Assistant Property Manager
Type - Permanent Full-time
Working Hours - 9am - 6pm, Mon-Fri
Location - Bracknell

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