Relationship Manager

Location
Manchester
Salary
£22000 per annum
Posted
22 Dec 2016
Closes
19 Jan 2017
Ref
00062680
Contact
Recruitment Genius Ltd
Function
Customer Service
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
This digital agency works with brands to design and develop iPhone and Android apps for the Phone, TV and Watch along with bespoke websites.

A new position within the company has been created, and they are looking for a super-dedicated Relationship Manager to join their team.

As a Relationship Manager who will really push the limits of what can be achieved, you'll be somebody who's as passionate as they are about providing amazing service to their existing clients.

This is not a sales role. This company is passionate about delivering world class service, and this role is designed to deliver just that.

You'll work closely with their Business Development Manager, and their Project Manager to care for their fantastic clients as they go on their journey, turning their dreams into reality.

Your day to day role will involve nurturing their existing client relationships, working side by side with their clients, liaising with the Project Manager, and allocating all the time necessary to ensuring that everything progresses smoothly, as well as helping and supporting the rest of the team.

You'll get 100% support from them to help you grow your skills and knowledge of what they create. You don't need even to know the difference between Java and Swift, so if you aren't already an expert in everything tech - but you're a quick learner and love to develop yourself professionally and personally, then don't let that hold you back!

Role Responsibilities:

- Regularly updating their clients on the progress of their project
- Liaising with their Project Manager and Business Development Manager to ensure the super-smooth running of projects
- Handling payments
- Proactive contact with existing clients on a regular basis
- Networking

Personal Qualities:

- Excellent people skills.
- Passionate about delivering excellence.
- Absolutely outstanding communicator
- Great organisational skills
- Committed to building and maintaining authentic relationships
- Empathy
- Team player

Preferred:

5 years relationship management - non-sales role

Perks:

- Flexible working hours
- Early finish Fridays
- Birthday off
- Laptop/cycle scheme
- Monthly team Social

Location:

Manchester City centre office on John Dalton Street, a short walk from mainline train stations and tram stops - they are in the heart of the city. Their local pizza place "Crazy Pedro's" has awesome pizza, and Fridays they drink cocktails at the Liar's Club.

About The Company

The company works with brands to design and develop iPhone and Android apps for the Phone, TV and Watch along with bespoke websites. Their team of designers and developers in Manchester pushes the boundaries of what's possible because they believe in the value of positive change to challenge, inspire and deliver dreams.

To that end, in the near future they will be working in VR and AI, the successful candidate will get every opportunity to work on these exciting developments.

They have expanded since 2014 to now having 18 staff and creating immersive app development and design projects for clients across the globe.

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