Sales Consultant

Expiring today

Location
Portsmouth
Salary
£18000 - £20000 per annum
Posted
21 Dec 2016
Closes
18 Jan 2017
Ref
00062611
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Sales
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
Fantastic opportunity for a professional, talented & enthusiastic individual with a very great attitude toward success join this thriving & successful bathroom and heating company. You must process strong salesmanship skills for their thriving & successful company.

Are you confident, a great communicator, & motivated to succeed?
Are you the kind of sales consultant that shines in a busy, fast paced and growing environment?
Are you someone that gets excited by new challenges?
Does your record show a stable employment history with a proven sales knowledge & success in a B2B & B2C telesales environment?

They are only looking for the best people to join their stable team. You will be focused on servicing a good mix of retail & trade customers.

You must have a very steady employment history & proven background within B2C & B2B sales markets to be considered for this position.

The Role:
- To receive & answer inbound sales enquiries from both consumer & trade
- Processing customer orders
- Provide detailed knowledge of products & services to give clients the best solution
- Achieve individual sales targets & KPIs
- Maximise all sales opportunities & record all relevant information on the in-house system
- Provide customers with accurate & cost effective quotations
- To process all customer Purchase orders accurately & liaise with vendors

Responsibilities:
- Promote a professional image to all customers at all times
- Work as part of a team providing help & support to colleagues
- Answer all presented calls & E-Mails within their service standards
- Provide accurate new business quotations ensuring all relevant procedures are followed & accurate information is provided to the customer
- Convert quotations to sales, ensuring procedures are adhered to and payment is taken correctly
- Cross sell and up sell products & advise customers of new products/promotions
- Ensure that their individual service standards are met in relation to call rates, busy times & conversion

Candidate Qualities & Experience:
- Previous call centre experience would be desirable
- Customer service excellence is paramount
- An excellent telephone manner & clear communication skills
- Confident - able to respond to customer questions & resolve any issues promptly
- Strong interpersonal skills with the ability to self motivate
- Confident & direct approach coupled with a pleasant & helpful demeanour
- Customer focused - customer satisfaction is paramount to their customers & repeat business
- Ability to bounce back to achieve targets when faced with obstacles
- Previous experience dealing with bathroom & heating products would be desirable but not essential.

Benefits:
- £18,000 to £20,000 P.A. (Depending on experience) + Target Commission
- Pension plan.
- Ongoing training, development & support.
- Long term opportunities & development.
- Supportive management & colleagues.
- Rewards, incentives & recognition.
- Fun, social, vibrant team environment.
- Free car parking.
- Free tea & coffee.
- Clean, efficient & modern working environment.
- Hours of work: 37.5 hours per week. Monday to Friday, 9am to 5pm.
- Holidays: 28 days (includes bank holidays)