Service Manager - Refugee Support Glasgow

Recruiter
BRITISH RED CROSS 11
Location
Glasgow
Posted
13 Mar 2019
Closes
24 Mar 2019
Sector
Charity
Contract Type
Permanent
Hours
Full Time

Service Manager - Refugee Support
Location: Glasgow
Contract type: Permanent
35 hours per week
Salary: £23,149 to £26,344 per annum, (depending on experience)

Are you a manager who's passionate about making a positive difference to people in crisis as a result of their migration status?

We have an excellent opportunity for a Service Manager within our Refugee Support team based in Glasgow.

As a Service Manager within the Refugee Support and Restoring Family Links team, you will provide direct line management to a team of staff and will have responsibility for internal performance and resource management of the Refugee Support service, external engagement and partnership development.

Meet the team
Our Refugee Support and Restoring Family Links Department is based in Glasgow City centre with a Scotland-wide remit. We are an extremely busy department, assisting roughly 3000 people per year and working across almost every aspect of the refugee experience.

We focus our services on the most vulnerable. Our clients are often facing complex institutional barriers and or undergoing a period of crisis including suicide ideation, trauma, human trafficking, destitution and abuse.

We are recruiting a Service Manager to manage work focused on the following project areas:

  • Asylum Support Casework
  • Youth Work
  • Mums Service


This role might be for you if...

  • You have strong Operational management skills in conjunction with an excellent working experience and understanding of refugees, asylum seekers and their communities.
  • You're able to represent and advocate to influence relevant policy-makers, local partners and to act as key spokesperson for matters relating to asylum, refugees and displacement attracting media interest.
  • You have the ability to plan and manage projects and activities, including the ability to develop and maintain internal and external partnerships.
  • You're confident in your ability to prepare, manage and monitor budgets and able to collate, interpret and report on a range of management information.


Closing date for applications is 23:59 on Sunday the 24th of March 2019.
Interviews will be held on Tuesday the 2nd of April 2019 at our Glasgow office.

Please note, we are not able to accept CV's for this vacancy, please complete an online application.

We offer a wide range of staff benefits, these include:

  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension
  • Flexible working policy


A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis

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